Medication Therapy Management > How We Can Make A Difference

Pharmacist and patientsMedication therapy management (MTM) is medical care provided by pharmacists whose aim is to optimize drug therapy and improve therapeutic outcomes for patients. The objective is to help patients attain their health goals thus allowing them to live healthier, more fulfilling lives.

Medication therapy management includes a broad range of professional activities such as performing patient assessment and/or a comprehensive medication review, formulating a medication treatment plan, monitoring efficacy and safety of medication therapy, enhancing medication adherence through patient empowerment and education, and documenting and communicating MTM services to prescribers in order to maintain comprehensive patient care.

Through MTM Armstrong Pharmacy and Wellness Centre is focussed on customer satisfaction and dedicated patient care. By catering specially to each individual patient’s drug treatment — often in conjunction with our custom formulated medication through our compounding pharmacy services; our medication therapy management service will ensure that you get the very best treatment.

Medication therapy management includes five core components: a medication therapy review (MTR), personal medication record (PMR), medication-related action plan (MAP), intervention and/or referral, and documentation and follow-up.

A MTR is a systematic process of collecting patient and medication-related information which occurs during the pharmacist-patient encounter. In addition, the MTR assists in the identification and prioritization of medication-related problems. During the MTM encounter, the pharmacist develops a PMR for use by the patient. The PMR includes all prescription and nonprescription products and requires updating as necessary.

After assessing and identifying medication-related problems, the pharmacist develops a patient-specific MAP. The MAP is a list of self-management actions necessary to achieve the patient’s specific health goals. In addition, the patient and pharmacist utilize the MAP to record actions and track progress towards health goals. During the MTM session, the pharmacist identifies medication-related problem(s) and determines appropriate intervention(s) for resolution. Often, the pharmacist collaborates with other health care professionals to resolve the identified problem(s). Following the patient encounter and/or intervention, the pharmacist must document his/her encounter and determine appropriate patient follow-up.

What is a medication therapy review (MTR)?

A systematic process of collecting patient and medication-related information which occurs during the pharmacist-patient encounter. In addition, the review assists in the identification and prioritization of medication-related problems. During the MTM encounter, the pharmacist develops a PMR for use by the patient.

What is personal medical record (PMR)?

The PMR includes all prescription and nonprescription products and requires updating as necessary. It provides patients with a means of communicating to providers and avoid receiving duplicate medications and potentially avoid serious side effects that can arise from drug-drug interactions.

What is a medication action plan (MAP)?

After assessing and identifying medication-related problems, the pharmacist develops a patient-specific MAP. The MAP is a list of self-management actions necessary to achieve the patient’s specific health goals. In addition, the patient and pharmacist utilize the MAP to record actions and track progress towards health goals. During the MTM session, the pharmacist identifies medication-related problem(s) and determines appropriate intervention(s) for resolution.

What is the benefit of receiving a comprehensive medication review?

Medication-related problems and medication mismanagement are a massive public health problem in Canada. Expenses associated in treating medication related adverse events resulting in hospitalizations doctor visits, lab exams, etc., cost the economy over $5 billion every year. Patients on average take 11.4 meds/day. It is a daunting task to manage, correctly administer, understand the role of medications, and understand the disease state.

Does my doctor have to refer me to receive MTM services?

No. MTM services are made available to any qualified individual. Visit our Contact Us page to inquire.

What can I expect during an MTM session?

A typical comprehensive review lasts about 30-45 minutes. A pharmacist will sit down with you and review every prescription and over the counter medication, including supplements and alternative therapies. Actively discussing and asking questions will enhance and strengthen your understanding, thus optimizing your medication regimen. The pharmacist may schedule a one week follow up by staff and provide a quarterly review to update your medication list and follow up with the patient.

Where do the review sessions take place?

Our MTM services typically occur at our semi-private prescription intake kiosk or in a private consulting room. MTM services are also available at home, for patients who have difficulty getting to a pharmacy, or at a consulting centre during one of our outreach clinics.

For questions on how to obtain your MTM service, call 250-546-3169 or visit our Contact Us page.

Speak with a Armstrong Pharmacy & Wellness Centre representative today and book your appointment for a Medication Therapy Management review.